There is a color chart now added to the site for your help in choosing color. This is a guideline only! Please email us if you are unsure that you are picking the correct color. We will not accept exchanges if you choose the incorrect color. You will be responsible for the shipping of the exchange and for the shipping of the new hair piece to you. Because of attempted repeated abuse of our policy we will not accept exchanges on hairpieces after 14 days or return of any other product after 14 days.